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Have a question? If you don't find the answer here feel free to message me at karenbishopartist@gmail.com

Frequently Asked Questions

my shipping Policy?

Reproductions (prints) are shipped directly from my trusted printer - Print Partner based in North York, Canada.  Typically it takes them around 5 to 7 days to print your order and then is it carefully packaged and shipped via UPS in North America.  Shipping times vary but on average take 2 to 5 days, once your artwork has been sent for shipping you will be sent a tracking number.  If you need your artwork sooner please contact me and I will do my best to expediate delivery - there may be an extra charge associated.  For international orders you will be contacted by Print Partner with a quote for shipping. Originals and other items, such as cards are shipped directly from my studio.  Depending on size and weight I use a variety of shipping companies and you can normally expect your artwork with 5 to 9 days.  I will contact you with a  tracking number once the work has been shipped.

SHIPPING PRICES for prints are calculated based on your cart total as follows:


Cart Totals

Standard Shipping

2-Day Shipping

Overnight Shipping

International Shipping

$0 - $5

$2

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please ask for a quote

$2.50

$5.01 - $20

$5

please ask for a quote

please ask for a quote

$6.25

$20.01 - $50

$10

please ask for a quote

please ask for a quote

$12.50

$50.01 - $500

$10

please ask for a quote

please ask for a quote

$20

$500+

Free please ask for a quote please ask for a quote please ask for a quote

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My Policy on Returns/Exchanges/Refunds?

I want you to be 100% over the moon about your art purchase.  I have been shipping artwork for many years and am very careful with my packaging to ensure your art arrives safe and not damaged in any way. However should you have any problems with the quality of your order please let me know and I will either fix the issue or offer you full store credit. Print Partner also guarantees their work and if for any reason you are unhappy with the production quality of the materials used they will replace or fix it at their cost. This includes defects such as loose canvas, bubbles, scratches, fading or warping.  If you need to cancel your print order you will receive a full refund so long as the production process has not yet begun.  If it has you will be charged a 15% restocking fee and store credit.

be the first to know what is happening in my art life

I'd love for you to stay in the loop and hear all about new work I am producing as well as shows and exhibits I plan to be at.  The easiest way to do that is to sign up for my weekly newsletter.

You can also follow me on social media where I am constantly sharing photos and stories of my art life.

Instagram: KarenBArtist

Facebook: KarenBishopArtist


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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

If the product arrives damaged in any way returns are accepted within 7 days of delivery. Should you change your mind about an art piece I am happy to provide full credit to my store.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

I use the finest quality watercolours and paper in my art making. All products are tested by the manufacturers to ensure they are light fast and will not fade. I further protect pigments with an archival UV spray varnish or by placing under glass. My printer uses archival inks and acid free paper when making your reproductions to ensure longevity and minimum fading. If you have any further questions please contact me.

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